Search

• Claim compensation if your flight's delayed or cancelled

  When you’re due help or compensation for a delayed or cancelled flight, how much you’ll get and how to claim

• Getting a lodger

  What to think about before taking in a lodger and becoming a resident landlord

• Problem with a car repair

  Your rights and options if you're not happy with a car repair, what to say to the garage, how to take further action

• Make your home more energy efficient

  Save energy at home to reduce your bills. Find ways to improve your home’s energy efficiency so you can save money on electricity and gas

• Getting paid when you leave a job

  Check if your final pay when you leave a job is right and what steps to take if it isn't

• How lenders decide whether to give you credit

  Information on credit scoring, credit rating, credit reference agencies and how they decide whether or not to give you credit

• How to claim bereavement benefits

  Find out how to claim Bereavement Support Payment. For deaths before April 2017, check if you can get Widowed Parents Allowance

• Using early conciliation

  Find out when you must use early conciliation, what it involves and how it affects the time limit for making an employment tribunal claim

• Challenging a working or child tax credits decision - mandatory reconsideration

  How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration

• Choosing your energy tariff

  Choosing the right energy tariff for your needs, including special tariffs for different energy meters and systems