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• Claiming compensation from water companies

  How to claim compensation from a water company. Read this to find out more about the standards water companies must stick to and when you can claim.

• If you report child abuse to the police

  The responsibilities of the police and their powers to take action if they're involved in investigating a case of child abuse

• Getting paid when you leave a job

  Check if your final pay when you leave a job is right and what steps to take if it isn't

• Agreeing maintenance between you

  Find out what to include in a private child maintenance arrangement and where you can get help to make one

• Grants and benefits to help you pay your energy bills

  Grants, benefits and other support, including Warm Home Discount, Winter Fuel Payment and Cold Weather Payment or Winter Heating Payment

• Q7 - communicating (hearing and reading)

  Help to fill in Q7: communicating (hearing and reading) for your ESA application. Find out what this means and how to correctly complete the question

• Check what fees bailiffs can charge

  Find out what fees bailiffs can charge and how to complain if you disagree with the fees

• Problems with your business energy supplier or broker

  Complain to your business energy supplier or broker if you’re a small business or a microbusiness. Check if you can take your complaint to the Energy Ombudsman.