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• Appealing a tax credits decision at a tribunal

  What to expect at a tax credits tribunal hearing and how best to prepare

• Challenging a DLA decision - appealing against the decision

  If the DWP didn’t change their decision when you asked for mandatory reconsideration, you can appeal to an independent panel, called a ‘first-tier tribunal

• If you can't keep to your claimant commitment

  What to do if you can’t keep to your claimant commitment because of illness, emergencies or changes to your situation

• Fill in the ESA capability for work form

  Detailed information on how to fill in your WCA50 claim form, including advice for each question

• Sending your PIP claim form

  Information about where to send your completed ‘How your disability affects you’ form and how long you have

• Preparing for your ESA medical assessment

  What will happen at the assessment, what to take with you, how to answer questions from the healthcare professional, what will happen next

• Letter to send evidence after your PIP claim form

  Template letter you can use if you need to send extra supporting evidence for your Personal Independence Payment (PIP) claim

• If HMRC says you’ve had a tax credits overpayment

  How to check if HMRC are right about the tax credits overpayment and what to do next