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• Making a small claim

  Find out what to do before you start a small claim, how to start one and what it involves

• Moving to Universal Credit if you've got a migration notice

  You’ll have to move to Universal Credit when you get a letter from the DWP - this is a 'migration notice'. Your existing benefit will stop. Claim Universal Credit to keep getting financial support.

• Ending a hire purchase or a conditional sale agreement - letter

  Letter to end a hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more

• Your business's energy supply

  Get help with your small business's energy supply. Information about dealing with your bills, switching your supplier and what to do when you move premises.

• Challenge your dismissal

  How to challenge your dismissal by appealing to your employer or making an unfair dismissal claim to an employment tribunal.

• How to start a Universal Credit claim

  Find out how to start a Universal Credit claim. Before you start you’ll need to check if you're eligible for Universal Credit

• Benefits and concessions for the armed forces, veterans and their families

  Information on financial help available to people currently serving in the armed forces, veterans and dependents, covering benefits, help with school, child care and travel costs and sources of further help

• Your insurer refuses your claim when you don’t give relevant information

  What your responsibilities were to give information to your insurer before 6 April 2013, to help with any disputes with insurance taken out, renewed or changed before 6 April 2013.

• Check your personal alarm will work after the landline switch off

  Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch.

• Working on bank holidays

  Find out if you have to work on bank holidays, how it affects your annual leave and what to do if you have a problem.