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• End a hire purchase or a conditional sale agreement - joint letter

  Letter to end a joint hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more

• Your medication and other treatment

  The DWP wants to know about your medication and any treatment you're having - it’ll help them get a better picture of your situation.

• Work

  Get advice on your employment rights and ways to solve problems at work

• Report human trafficking

  How to identify and report human trafficking if someone you know is a victim of trafficking

• Claiming Universal Credit

  Get help and advice on claiming universal credit. We offer help with applying, reapplying, going for your interview and how to get an advanced payment

• Challenging a Universal Credit decision - mandatory reconsideration

  If you disagree with the decision about your Universal Credit claim, you can ask for ‘mandatory reconsideration’. Find out how to challenge the decision.

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products.

• Taking action over credit brokers

  Explains how to get your money back from a credit broker, if they have taken payment from you without your permission