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Paying towards your debts after you go bankrupt
While you’re bankrupt, you might be asked to make payments towards your debts if you have money left over after you’ve paid for the things you need. Find out more
Cancelling a package holiday
Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up
If there's flooding in your rented home
Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness
Preparing for a disciplinary or dismissal meeting
Find out how to prepare for a disciplinary or dismissal meeting. There are a few things you should do beforehand to make sure you are well prepared
Guidelines for using the letter templates
Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors
Discrimination because of sex
Updated 'see Sexual orientation discrimination' link from 'Check if you've experienced discrimination' to 'Discrimination because of sexual orientation'. Discrimination advice project: https://citizensadvice.atlassian.net/browse/CEA-5381
Check if your employer's dismissal process is unfair
Make sure your employer has a fair dismissal process and follows the Acas code of practice - and know when to challenge them if they don't
Check if you can complain about mis-sold PPI
Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you
Dealing with income tax arrears
What happens if you miss the income tax deadline, including what the penalties are for not paying tax on time, and how to negotiate a time to pay agreement with HMRC
Check if something might be a scam
What to look for when identifying a scam, and how to protect yourself from being scammed