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• If there's flooding in your rented home

  Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness

• Challenging a PIP decision - the tribunal hearing

  What to expect at a Personal Independence Payment (PIP) tribunal hearing and how best to prepare

• Preparing for a disciplinary or dismissal meeting

  Find out how to prepare for a disciplinary or dismissal meeting. There are a few things you should do beforehand to make sure you are well prepared

• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up

• Paying towards your debts after you go bankrupt

  Find out what living costs you can keep paying for after you go bankrupt, and if you need to pay anything towards your debts

• Challenging a DLA decision - appealing against the decision

  If the DWP didn’t change their decision when you asked for mandatory reconsideration, you can appeal to an independent panel, called a ‘first-tier tribunal

• Changing your mind about something you've bought

  What you can do if you’ve changed your mind about something you’ve bought - your rights, whether you can take it back and get a refund or an exchange

• Check if your employer's dismissal process is unfair

  Make sure your employer has a fair dismissal process and follows the Acas code of practice - and know when to challenge them if they don't

• Check if you can complain about mis-sold PPI

  Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you

• After your possession hearing

  Check what the outcome of your court hearing means, and whether you can change a possession order