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• Getting repairs done if you're renting privately

  Check what repairs you and your landlord are responsible for, find out how to tell your landlord about repairs and know how to take action if your landlord won’t do them

• How bailiffs should treat you if you're vulnerable

  Find out how bailiffs should treat you if you’re ‘vulnerable’ - including if you’re disabled, if you have a mental health problem or if you have young children.

• Getting a job or pay rise while on Universal Credit

  Find out what to do if you get a job or pay rise, when you can refuse a job offer and how a job or increased pay will affect your Universal Credit payment

• Get a hardship payment if you've been sanctioned

  If you've been sanctioned, you might be able to get some emergency money to help you cover household expenses. This is called a hardship payment

• Claiming compensation if you were forced to have a prepayment meter

  Find out if you can claim compensation if your energy supplier forced you onto a prepayment meter between 1 January 2022 and 31 January 2023

• Check if you can pay less council tax

  Find out if you can get a discount on your council tax. If you’re on a low income, check if you can apply for Council Tax Reduction

• Applying for a JSA hardship payment

  Find out who can get a JSA hardship payment and how much you’ll get. Find out how to apply for a JSA hardship payment

• Check if you should move to Universal Credit from other benefits

  Your benefit may stop if your situation has changed. Check if you should move to Universal Credit instead. Find out how to move and check if you'll be better off

• Arguments for challenging a sanction

  Find out what makes a sanction unfair, how and when to challenge one, how to get more details about your sanction and where to get help challenging

• Carers: help and support

  Help and support available for carers including social care needs assessments and financial help