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If you have a court hearing by phone or video call
Check how to prepare if a court or tribunal offers you a remote hearing
Debt has increased since debt management plan
Explains what to do if your overall debt increases even though a debt management plan is in place, including asking for interest to be frozen, increasing payments and considering alternative debt solutions
Your energy supplier has put its prices up
When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises
Getting your ESA decision after an assessment
Getting your ESA decision after an assessment from the DWP. Find out more about what happens after your work capability assessment
If your Income Support has stopped
Find out why your Income Support payments have stopped and how to get them started again
Credit brokers explained
Explains what a credit broker is and when they are properly authorised to act
Making sure your flat is fire safe
Find out how to make sure your home is fire safe, and who is responsible for fire safety
If there's a child protection conference for your child
Explains what a child protection conference is and when a local council can call for one to be held
Changing a court order for debt
Information about changing or cancelling county court judgments (CCJ
If you haven’t received an accurate energy bill in a while
What to do if you haven't received an energy bill, how much of your next bill you'll have to pay, explains the 'back billing principle', what to do if you can't pay the bill