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• Contact us about a Universal Credit application

  Get help making a new claim for Universal Credit, from the making the application through to getting your first correct payment

• If your employer hasn’t paid you what they owe you

  Check what to do if your employer hasn’t paid you, has underpaid you, or has deducted money from your pay

• When can a public authority interfere with your human rights?

  Explains when a public authority can interfere with your human rights, to protect the rights of other people, or the interests of the wider community

• If you’re injured because of an accident at work

  What to do if you’re injured because of an accident at work. You can have your accident recorded by reporting it at work and seeing a doctor

• Contact the consumer service for energy problems

  Contact Citizens Advice consumer service for energy problems. By phone, online chat or online form we can help you with your worries about energy bills or energy supply

• Taking your PPI complaint further

  What to do if you can’t complain to your PPI company or you’re not happy with their decision

• Adding a debt to your administration order

  Explains how a debt can be added to an administration order, which was accidentally missed off the original application

• Letter to complain about faulty goods bought on hire purchase

  Letter to the credit provider about a problem with goods bought on hire purchase