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• When can a public authority interfere with your human rights?

  Explains when a public authority can interfere with your human rights, to protect the rights of other people, or the interests of the wider community

• If you’re injured because of an accident at work

  What to do if you’re injured because of an accident at work. You can have your accident recorded by reporting it at work and seeing a doctor

• If your home is on a heat network

  Find out what a heat network is and check what to do if you have problems with your heat network supplier

• Taking your PPI complaint further

  What to do if you can’t complain to your PPI company or you’re not happy with their decision

• Adding a debt to your administration order

  Explains how a debt can be added to an administration order, which was accidentally missed off the original application

• Letter to cancel a contract that's been breached

  Use this letter to cancel a contract if an essential part of it has not been fulfilled

• Letter to complain about faulty goods bought on hire purchase

  Letter to the credit provider about a problem with goods bought on hire purchase

• Getting paid less than minimum wage or living wage

  Check if you're entitled to the minimum wage or living wage, make sure you're getting it, and what to do if you're