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1,273 results found for benefits advice
What happens after the trial if you're a witness
What to do after you've given evidence in court including information about finding out the result of the trial
Find the user guide for your smart meter's in-home display
Find the user guide for your smart meter's in-home display (IHD). Check by the number of buttons or by manufacturer
Adding a debt to your administration order
Explains how a debt can be added to an administration order, which was accidentally missed off the original application
If the structure of the building you live in isn’t safe
Check what to do if you think your building isn’t safe. You can also check who needs to pay for structural repair works if you’re a leaseholder
Claim compensation if an item or product causes damage
How to claim compensation if something you’ve bought or a service you’ve paid for causes you a problem and the trader is at fault
Report fake or counterfeit goods
You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders
You've been told your flat is fire safe but disagree
Find out what to do if your landlord won't take steps to address fire safety in your flat
Reporting to Trading Standards
Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland.
If your home is on a heat network
Find out what a heat network is and check what to do if you have problems with your heat network supplier
If you're unhappy about poor service
What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further