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• Problems with insurance policies

  Overview and content list for problems with insurance policies. Read our advice to help if you're having problems with your insurance policy

• Starting to rent from a private landlord

  Starting to rent from a private landlord Preparing to rent from a private landlord Information landlords ask for when you start renting Check the costs of starting to rent from a private landlord If you need a guarantor to start renting

• If the Pension Service says you've had a Pension Credit overpayment

  How to check if you’ve actually been overpaid by the Pension Service and how to challenge a Pension Credit overpayment

• Getting travel insurance

  What you need to think about before you take out a travel insurance policy

• Check if you can get more time to deal with your debts (Breathing Space)

  Check if the Breathing Space scheme could give you more time to decide what to do next about your debt

• Debt remedy tool

  An online debt remedy tool from the debt advice charity StepChange Debt Charity to help you work out your options if you are in debt

• Letter to ask to be placed on list of unsecured creditors

  Use this letter if a trader has gone into administration or liquidation and you are owed money or want a refund

• Letter to say you received goods or services you didn't ask for

  Use this letter to write to a trader who has sent you goods or services you didn't order or ask for. These are sometimes called ‘unsolicited goods