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• Taking the first step if you need financial support

  If you need financial support, start by checking if you can get any benefits. You could get this financial help, even if you’re working or have savings

• Find the user guide for your smart meter's in-home display

  Find the user guide for your smart meter's in-home display (IHD). Check by the number of buttons or by manufacturer

• Court turns down application for an administration order

  Tells you what to do if your administration order application is refused

• Check post collection and delivery times

  Find out when your post will be delivered by Royal Mail, and collected from your nearest post box

• Adding a debt to your administration order

  Explains how a debt can be added to an administration order, which was accidentally missed off the original application

• Letter to 'make time of the essence': services

  Use this letter to give a trader a final deadline when they're taking too long to start or finish a job

• Paying back an Income Support overpayment

  Find out the different ways you can pay back an Income Support overpayment, including in instalments

• Challenging an Attendance Allowance decision - appealing the decision

  How to appeal an Attendance Allowance decision that you think is wrong. Guidance and tips on appealing to a tribunal

• Check if you can get Child Benefit

  Check if you’re eligible for Child Benefit, who should make the claim and how much you’ll get. Find out if you'll be affected by the high income tax charge

• Check if a financial service has followed the rules

  Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain