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• Challenging a Housing Benefit decision

  How to appeal if you've been refused Housing Benefit or your payments have been reduced

• Making a controlled goods agreement

  Check how to make a controlled goods agreement with bailiffs and what to do if you break your agreement

• If you're owed child maintenance

  Find out what you can do if you're not getting the child maintenance payments you're owed

• Check if you’re responsible for paying an energy bill

  Find out if you’re responsible for paying an energy bill. You usually have to pay for any gas or electricity you’ve used even if you haven’t signed a contract

• If your PIP is stopped or reduced

  Check why your Personal Independence Payment (PIP) has stopped or reduced and what you can do about

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options

• Charging orders

  Information about what you can do if a creditor applies for a charging order against your property

• Flexible working

  Information about flexible working. Find out more about applying for flexible working, and what to do if your employer refuses your flexible working request

• How a creditor can get information about your finances

  Information on what an order to obtain information is and what happens if a creditor obtains one to force you to reveal your financial situation

• If you want your lodger to move out

  Landlords of lodgers have responsibilities. Check what you should be doing when you have a problem or are looking to end your agreement