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  • If you think you’ve been charged too much for your energy

    Do you think you've been overcharged for gas or electricity? Reasons why your energy bill amount might be higher than normal and what you can do about

  • Homelessness

    Get advice on applying for homeless help from the council, including making an application and challenging a decision.

  • Choosing a personal pension

    Find out about who provides personal pensions and things to look out for when choosing one

  • Q18 - eating and drinking

    Help to fill in Q18: eating and drinking for your ESA application. Find out what this means and how to correctly complete the question.

  • Face-to-face assessment

    This page is about how to fill in the face-to-face assessment section of your form. Find out how to fill in the form and arrange your assessment

  • Struggling to pay your bills

    Overview and content list for struggling to pay your bills. Get help if you're struggling with energy bills, and how to tell your supplier if you need support.

  • Fill in the ESA capability for work form

    Detailed information on how to fill in your WCA50 claim form, including advice for each question

  • What is Universal Credit?

    What is Universal Credit and how it works - including how it's different from other benefits and what other benefits you can claim at the same time