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• Creditors are still contacting you - administration orders

  Explains why creditors may still contact you while an administration order is in place and what to do if a creditor is harassing you

• Letter to complain about faulty goods supplied with a service

  Letter to complain to trader about faulty goods they supplied with a service

• Check you've been given the right sanction

  Check what level of sanction you should get and how long it should last. Check how to find out more about your sanction, and how to get help with challenging

• Arranging a funeral

  How funerals are arranged, what services you can expect to get from a funeral director and how to get help with paying

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• Young people and family

  Rights of children and young people on family matters including adoption, getting married and the rights of parents under 16

• Complain about a local council's involvement with your family

  Find out how to complain about your local council if they've been involved with your family

• Buying a home

  Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others