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• Loan sharks

  Information about illegal lending, how to check if a lender is properly licensed and what to do if you owe money to a loan shark

• Credit rating - impact of debt relief order

  Explains that a debt relief order must be noted in your credit reference file and how it affects your credit rating, making it hard to get credit in future

• How to get a debt relief order

  Sets out the steps you need to follow in the process of applying for a debt relief order

• Utilita customer service

  Customer service contact details and scores for Utilita. Find out how well Utilita customer service performs and how to contact them

• How much Attendance Allowance you can get

  Find out how much Attendance Allowance you can get a week to help with your disability or health condition

• Check if your previous energy supplier owes you money

  How to check if your previous energy supplier owes you money, how to claim owed money back, what to do if your supplier won't pay you what they owe you

• Paying off a credit agreement early

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and how to pay it off early

• Pawnbrokers

  Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods

• Cancelling a loan or credit agreement

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and your rights if you want to cancel

• Check if a room counts as an extra bedroom for Housing Benefit

  Find out how the council decide if you have a spare room in your council home, and when they can reduce your Housing Benefit - sometimes called the ‘bedroom tax