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Preparing to rent from a private landlord
Find out how to decide whether to rent from a landlord or letting agent, how to search for a property and what questions you should ask before you rent a home
If your ex-partner has left your home
Find out your rights to stay in your home if your ex has left - and what to do if they try to come back
If your ex-partner is trying to make you leave
Find out your rights if you and your partner split up and they try to throw you out of your home
Appealing a tax credits decision at a tribunal
What to expect at a tax credits tribunal hearing and how best to prepare
Reporting a hate crime or hate incident to the police
Check how to report a hate crime or hate incident to the police and what happens after you report. Find out how to report it online, by phone or in person
Challenging a PIP decision - appealing against the decision
How to apply for a tribunal hearing when you're not happy with the decision about your Personal Independence Payment (PIP) claim
Buying a used car
What checks to make when buying a used car, how to negotiate a deal, different payment options
Student housing - ending your agreement in halls
Explains the rules about ending your tenancy or licence agreement when living in university halls of residence. Covers fixed term and periodic agreements, leaving before the agreement ends and getting your deposit back
Q14 - coping with changes
Help to fill in Q14: coping with changes for your ESA application. Find out what this means and how to correctly complete the question
If there's a leak from a neighbouring flat
When a landlord is responsible for repairing water damage caused by leaks or floods from a neighbouring property, repeated leaks, and what you can do about damaged belongings