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• If you're not offered housing after a homeless application

  Check how you can find somewhere to live and stay tonight, for example a night shelter or hostel. Check your options for finding long-term accommodation

• Letter to complain to an energy supplier

  Use this template letter to complain to your energy supplier - fill it in, download it and sent

• Dealing with disciplinary action at work

  Find out what to do if your employer takes disciplinary action against you

• Using storage heaters and immersion heaters correctly

  Check how to use electric storage heaters and immersion heaters. Make sure you’re using your heaters correctly

• If you have a problem with a disability aid

  Check your rights if you've bought a disability aid and have a problem with it, including returns, refunds, repairs, replacements, and compensation

• Discrimination at work because of pregnancy or maternity

  Check if you've been discriminated against because you're pregnant, had a pregnancy-related illness or took maternity leave. Check if it counts as pregnancy and maternity discrimination under the Equality Act

• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• Disability discrimination in schools

  Explains the duty of schools to make reasonable adjustments to allow disabled pupils to access and fully participate in education

• Claiming compensation if you were moved to prepayment without permission

  Check if you're owed compensation if your energy supplier moved you to prepayment without your permission between 1 January 2022 and 31 January 2023

• Making sure your flat is fire safe

  Find out how to make sure your home is fire safe, and who is responsible for fire safety