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• Making a will

  Information about making a will and how to change or end a will. How to protect your will against being challenged

• Complaining about your water company

  The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said

• Getting vehicle insurance

  Types of vehicle insurance and what to think about when choosing a policy

• How to apply for Universal Credit

  Find out how to apply for Universal Credit online. Find out more about the questions you need to answer, your ‘to-do list’ and the next steps

• If a creditor takes money from your wages

  Information on attachment of earnings orders used to take money from your wages to pay back money owed to creditors

• Creditor trying to make you bankrupt

  You shouldn't ignore a statutory demand. Find out what to do if you get a statutory demand from someone who is trying to make you bankrupt

• The costs and charges of credit cards

  Information about interest and other charges, which may be incurred when using your credit card, including charges when buying things abroad, or for missed payments

• How to start a Universal Credit claim

  Find out how to start a Universal Credit claim. Before you start you’ll need to check if you're eligible for Universal Credit