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• Check your parental rights as an agency worker

  Find out if you can take time off or get paid when you're having or adopting a child

• How are your human rights protected by the courts?

  Explains how courts must protect human rights when applying the law and which laws the courts must apply, even if they breach the Human Rights Act 1998.

• Check your rights if you're an excluded occupier

  Check your rights if your landlord tries to evict you or increase your rent. Check if your landlord has to do repairs and your options if you want to leave.

• Check your rights if you share accommodation

  Check who needs to pay rent and what happens when someone moves out. Check the difference between joint tenancies and sole tenancies

• Taking legal action about human rights

  Things to think about when taking legal action about a breach of human rights, covering who can take action, time limits, remedies and judicial review.

• Letter to make a claim for equal liability from a credit provider

  Letter to credit provider claiming equal liability for goods or services bought on credit.

• Problems with delivery

  Template letters for consumers if you have problems with delivery. Use our template letters to write if you're having a problem with a delivery service.

• Discrimination because of race

  Taking action about race discrimination, explaining when it is unlawful or not unlawful and organisations which can help

• Getting your money back if you paid by card or PayPal

  Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback

• Stopping bailiffs at your door

  Check how to stop bailiffs coming into your home and what to do if they break the rules