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• Challenging a benefit decision - mandatory reconsideration

  Check what you can do if you disagree with a benefit decision made by the DWP or HMRC

• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too

• Attendance Allowance

  Advice for making an attendance allowance claim. Get help before you claim, while you claim or if you need to make an appeal about attendance allowance

• Getting benefits if you got ill or were injured at work

  Check if you can claim Industrial Injuries Disablement Benefit and how to deal with problems

• How Universal Credit is paid

  Find out how Universal Credit is paid. You'll usually get a single payment every month paid directly into your bank, building society or credit union account

• Check how Universal Credit is changing in 2026

  The amount of Universal Credit you can get will change in April 2026. Check what is changing because of the Universal Credit Bill and other benefit changes

• Q13 - starting and finishing tasks

  Help to fill in Q13: starting and finishing tasks for your ESA application. Find out what this means and how to correctly complete the question.

• Q6 - communicating (speaking, writing and typing)

  Help to fill in Q6: communicating (speaking, writing and typing) for your ESA application. Find out what this means and how to correctly complete the question.