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If you're worried about someone's gambling
Get help to deal with someone else's gambling - including emotional support and advice on how to protect your money and belongings
Complaining about housing discrimination
Complain about discrimination you've faced from a landlord, letting agent or someone else who’s involved in your housing
A business takes legal action against you to recover losses for theft
What to do if you are accused of shoplifting, theft or negligence at work where the business is trying to recover compensation for alleged losses.
Payday loans
How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans.
Challenging a working or child tax credits decision - mandatory reconsideration
How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration
Using mediation to help you separate
Mediation is a cost-effective way of sorting any differences you have with your ex-partner when you separate. Find out more about mediation
How Universal Credit is paid
Find out how Universal Credit is paid. You'll usually get a single payment every month paid directly into your bank, building society or credit union account
Cancelling a package holiday
Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up
How to read your gas or electricity meter
Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters.
How to read your smart gas meter
Find out how to get a reading from your smart gas meter or your meter's in-home display