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• Problem with building work, decorating or home improvements

  What to do if you're not happy with building or home improvement work, what your rights are, what to say to the trader, how to take further action, where to get more help

• Change of circumstances while you’re getting DLA

  You need to tell the DWP as soon as possible if your child’s condition changes - this can affect how much DLA you get

• Q6 - communicating (speaking, writing and typing)

  Help to fill in Q6: communicating (speaking, writing and typing) for your ESA application. Find out what this means and how to correctly complete the question

• Complain about mis-sold PPI

  How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought

• Complaining about the public sector equality duty

  How to use the public sector equality duty to challenge policies or decisions of a public authority which you think discriminate or put you at a disadvantage

• Q13 - starting and finishing tasks

  Help to fill in Q13: starting and finishing tasks for your ESA application. Find out what this means and how to correctly complete the question

• Must public authorities always comply with the public sector equality duty?

  Find out when public authorities don't have to comply with the public sector equality duty, covering judicial and immigration functions and age exceptions

• If there are pests or vermin in your rented home

  Check if your landlord is responsible for dealing with infestations. Check if the council can help with mice and rat problems