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• Return faulty goods

  Find out when and how you can return faulty goods for a refund, repair or replacement

• Court turns down application for an administration order

  Tells you what to do if your administration order application is refused

• Ending a joint hire purchase or a conditional sale agreement - letter

  Letter to end a joint hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more

• Ending a hire purchase or a conditional sale agreement - letter

  Letter to end a hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more

• Letter to complain about energy back-billing

  Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint

• Letter to complain about misdescribed goods bought from a private seller

  Use this template letter to complain about something you bought from a private seller

• Outfox Energy customer service

  Customer service contact details and scores for Outfox Energy. Find out how well Outfox Energy customer service performs and how to contact them

• Ecotricity customer service

  Customer service contact details and scores for Ecotricity. Find out how well Ecotricity customer service performs and how to contact them