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• Reporting to Trading Standards

  Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland

• If you need more help in the Channel Islands or the Isle of Man

  Reporting a consumer problem to Trading Standards in Guernsey, Jersey or the Isle of Man

• Pet gets ill or dies after buying

  If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from

• Creditors are still contacting you - administration orders

  Explains why creditors may still contact you while an administration order is in place and what to do if a creditor is harassing you

• Check your employment status

  Find out what your employment status is so you can understand how it affects your rights

• If your visa application is delayed

  How to find out what is happening to your visa, if it is delayed and you are waiting for a decision

• Reporting child abuse

  If you think someone is abusing a child, you should report it immediately. Find out what to do if you're concerned and how to report child abuse

• Get help with a housing discrimination problem

  Where to get help if you're being discriminated against by your landlord, a letting agent or someone else involved in your housing