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• Appealing a Child Benefit decision at tribunal

  Find out if you can appeal your Child Benefit mandatory reconsideration decision. Check when and how to appeal

• Switch energy supplier or tariff

  Check how to switch your energy supplier or tariff to try and save money on your gas or electricity bill. Check your new tariff will work with your current meter

• Understanding your tenancy agreement

  Check what terms can be in your tenancy agreement. Check documents your landlord needs to give you and what counts as an unfair agreement

• Complaining about benefits services

  Complaining about benefits services. You should consider complaining if the people dealing with your benefits claim or issue have handled it badly

• Check if a financial service has followed the rules

  Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain

• How to start a Universal Credit claim

  Find out how to start a Universal Credit claim. Before you start you’ll need to check if you're eligible for Universal Credit

• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too

• Check your rights if you share accommodation

  Check who needs to pay rent and what happens when someone moves out. Check the difference between joint tenancies and sole tenancies

• Challenging a Housing Benefit decision

  How to appeal if you've been refused Housing Benefit or your payments have been reduced

• Check if you can get DLA for your child

  DLA isn’t just for children with physical disabilities - it’s also for behavioural and mental health conditions as well as learning disabilities and developmental delay