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• Letter to cancel a service arranged online, over the phone or by mail order

  Letter to cancel a service you agreed or paid for online, over the phone or by mail order

• Credit rating - impact of debt management plan

  Explains how having a debt management plan may affect your credit rating

• Get specialist immigration advice

  Check what help you can get from Citizens Advice or find a specialist immigration adviser

• What happens after the trial if you're a witness

  What to do after you've given evidence in court including information about finding out the result of the trial

• Debt management plans - what you need to know

  Introduction to debt management plans, explaining what they are, how they work and who can get one

• Pet gets ill or dies after buying

  If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from

• Request to write off a joint debt - letter

  Letter for when you can't make an offer of repayment on a joint debt and your circumstances are not going to improve

• How to claim PIP

  How to claim Personal Independence Payment (PIP) and the basic information you'll need to have to hand when you start your claim