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• Problems with delivery

  Template letters for consumers if you have problems with delivery. Use our template letters to write if you're having a problem with a delivery service

• What bailiffs can take

  Information about what bailiffs can take. Get advice on stopping bailiffs from taking your vehicle and making a controlled goods agreement

• Moving from other benefits

  Universal Credit is replacing 6 ‘legacy benefits’. Find out how moving to Universal Credit will affect you if you're already getting other benefits

• Problems with benefits

  Overview and content list for problems with benefits. Visit our website for help and advice on problems with benefits

• Getting a debt relief order

  Overview and content list for getting a debt relief order. Read our advice about how to get a debt relief order and if your order application is refused

• Before you claim PIP

  Overview and content list for before you claim pip. Check if you're eligible for PIP, how much money you could get and extra money you could be entitled

• Benefits - introduction

  An overview and content list for introduction to benefits. Find out more about benefits and what benefits you could be entitled

• Child Benefit appeals

  Overview and content list for child benefit appeals. Get help appealing a decision at tribunal and asking for mandatory reconsideration

• Get a better energy deal

  Information about getting a better energy deal. Find out about switching supplier, choosing your tariff and comparing suppliers customer service

• Looking after people

  Overview and content list for looking after people. Read our advice on help and support for carers and managing affairs for someone else