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• Q11 - learning how to do tasks

  Help to fill in Q11: learning how to do tasks for your ESA application. Find out what this means and how to correctly complete the question

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• Illness insurance

  Types of illness insurance available, some of the benefits they provide and what you need to think about before taking out one of these types of policy

• Q12: making decisions about money

  Help to fill in Q12: making decisions about money for PIP. Find out what this means and get advice on how to complete the question

• If your local council discriminates against you

  Check what you can do if you’ve been discriminated against by a public authority - including if you need to take your local council to court

• Claim compensation if an item or product causes damage

  How to claim compensation if something you’ve bought or a service you’ve paid for causes you a problem and the trader is at fault

• How Universal Credit is paid

  Find out how Universal Credit is paid. You'll usually get a single payment every month paid directly into your bank, building society or credit union account

• Administration order court hearing

  Explains why you might have to attend a court hearing in the process of applying for an application order and what happens at the hearing

• Making child arrangements

  How to agree where your children live, who they live with and how often you'll see them after you've split up. This is also called making 'child arrangements

• Making a controlled goods agreement

  Check how to make a controlled goods agreement with bailiffs and what to do if you break your agreement