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Check you’re in the right Universal Credit work-related activity group
There are 4 work-related activity groups for Universal Credit. Check you’re in the right group, and what to do if you think you're in the wrong one
How income, debts and belongings are assessed for a debt relief order
Explains how an adviser assesses the value of your debts, income and belongings during the debt relief order application process
Report a scam
If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather
Preparing for a disciplinary or dismissal meeting
Find out how to prepare for a disciplinary or dismissal meeting. There are a few things you should do beforehand to make sure you are well prepared
Dealing with rent arrears
Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled to.
Information your debt management plan provider must give you
Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan.
Complaining about debt management plan providers
How to make a complaint to your debt management plan provider and taking a complaint to the Financial Ombudsman Service if you are unhappy with the provider's response
Selling a home
Get information on the process of selling your home. Check how to deal with estate agents, using solicitors, exchanging contracts and completion
Preparing an employment tribunal case
Find out how to get evidence, exchange documents, put together a bundle, get witnesses and how to withdraw your claim
Writing off some of your debt if you apply for an administration order
Tells you how to ask for a composition order, as part of an administration order, to get part of your debt written off