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553 results found for consumer rights faulty goods

If the car you bought is still on hire purchase

Your rights and options if you find out the car you bought is still subject to a hire purchase or conditional sale agreement.
In:
- Consumer
- Buying or repairing a car
- If the car you bought is still on hire purchase
Getting your money back if you paid by card or PayPal

Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback
In:
- Consumer
- Something's gone wrong with a purchase
- Getting your money back if you paid by card or PayPal
Check your rights at work if you're under 18

Young people’s rights to working hours, rest breaks, pay, and holiday. Find out what types of work 16 and 17 year olds can do.
In:
- Work
- Working hours and rest breaks
- Check your rights at work if you're under 18
Check your rights if you're an occupier with basic protection

Check your rights if your landlord tries to evict you or increase your rent. Check if your landlord has to do repairs and your options if you want to leave.
In:
- Housing
- Excluded occupiers and basic protection
- Check your rights if you're an occupier with basic protection
Creditors still contacting you - debt relief orders

Explains what to do if you are being chased for a debt covered by your debt relief order and the situations in which creditors are still allowed to contact you while the order is in place
In:
- Debt and money
- Debt solutions
- Debt relief orders
- While a debt relief order is in place
- Creditors still contacting you - DROs
A business takes legal action against you to recover losses for theft

What to do if you are accused of shoplifting, theft or negligence at work where the business is trying to recover compensation for alleged losses
In:
- Law and courts
- Legal system
- A business takes legal action against you to recover losses for theft
Letter to end contract due to poor work and 'lost faith'

Use this letter if you want to cancel a contract with a trader due to poor work and 'lost faith
In:
- Consumer
- Template letters
- Consumer template letters
- Problems with services or traders
- Letter to end contract due to poor work and 'lost faith'
Pawnbrokers

Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods.
In:
- Debt and money
- Borrowing money
- Types of borrowing
- Pawnbrokers
Discrimination because of sex

Updated 'see Sexual orientation discrimination' link from 'Check if you've experienced discrimination' to 'Discrimination because of sexual orientation'. Discrimination advice project: https://citizensadvice.atlassian.net/browse/CEA-5381
In:
- Law and courts
- Discrimination
- Discrimination because of sex or sexual orientation
- Discrimination because of sex
Changing your mind about something you've bought

What you can do if you’ve changed your mind about something you’ve bought - your rights, whether you can take it back and get a refund or an exchange.
In:
- Consumer
- You've changed your mind
- Changing your mind about something you've bought