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• Check if a change affects your SMI

  Find out if a change you report about your benefits also affects your support for mortgage interest (SMI

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold.

• Report fake or counterfeit goods

  You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders

• No money to pay creditors - letter

  Letter for when you have no money available to offer to your non-priority creditors.

• Your energy supplier has gone bust

  What happens if your gas or electricity supplier stops trading, and what you should do next

• Disputing paying back a working or child tax credits overpayment

  What to do if your tax credits are overpaid and you disagree about paying the money back.

• Check your personal alarm will work after the landline switch off

  Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch

• After you get refugee status

  Finding new housing and applying for benefits after you get refugee status.