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If you haven’t received an accurate energy bill in a while
What to do if you haven't received an energy bill, how much of your next bill you'll have to pay, explains the 'back billing principle', what to do if you can't pay the bill.
Switch energy supplier or tariff
Check how to switch your energy supplier or tariff to try and save money on your gas or electricity bill. Check your new tariff will work with your current meter.
Reducing your regular outgoings
Find out how to save on household, energy and water bills, your TV licence and travel costs.
Switching your business to a new energy supplier
How to switch your business energy supplier and what to do if you have problems with an energy broker.
You can't afford to top up your prepayment meter
Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit
Choosing and applying for a credit card
Information on what to look out for when choosing and applying for a credit card
Moving home and water bills
What you should do when you are moving home, informing your water company and making sure you pay the right water bills.
Check if you’re responsible for paying an energy bill
Find out if you’re responsible for paying an energy bill. You usually have to pay for any gas or electricity you’ve used even if you haven’t signed a contract.