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Getting paid if your employer goes out of business or disappears
Check if your employer has officially shut down. Find out how to apply for money you’re owed
Getting your money back if you paid by card or PayPal
Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback
Moving home – dealing with your energy supply
What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help
Save money heating your home
Check if you can save money on your energy bills by adjusting your central heating. Check how to heat your home in a more energy efficient way
The council says you've had a Housing Benefit overpayment
Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment
Debt has increased since debt management plan
Explains what to do if your overall debt increases even though a debt management plan is in place, including asking for interest to be frozen, increasing payments and considering alternative debt solutions
Ovo Energy customer service
Customer service contact details and scores for Ovo Energy. Find out how well Ovo Energy customer service performs and how to contact them
If HMRC says you’ve had a tax credits overpayment
How to check if HMRC are right about the tax credits overpayment and what to do next