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• Complaining about an energy efficiency home improvement

  How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler

• Complaining to an ombudsman

  How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations

• How to get sick pay

  What to tell your employer and when you should tell them if you're off sick, how sick pay is paid and doctor's note

• If you're owed child maintenance

  Find out what you can do if you're not getting the child maintenance payments you're owed

• Top tips for borrowing

  Top tips for borrowing money, taking out a loan or using a credit card

• Dealing with Council Tax arrears

  What happens when you miss a council tax payment, and how to negotiate with your council to pay what you owe in smaller amounts

• Find out who your gas or electricity supplier is

  Who to contact to find your energy supplier or Meter Point Reference Number

• Cost of an administration order

  Tells you how much an administration order will cost, how and when to pay and explains attachment of earnings orders