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• Mortgages and secured loans

  Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services

• Move your gas or electricity meter

  What to do if you need your gas or electricity meter moving. Find out when you can move your meter, who can do it and what it could cost

• When can you use the public sector equality duty?

  Explains when you can use the public sector equality duty to challenge decisions or policies which discriminate against you, or put you at a disadvantage

• Get help with gambling problems

  If you're worried about your gambling, there are things you can do to get support. Find charities and services that can help with gambling problems

• Using your Blue Badge

  Where you can use a blue badge and how to display it properly to avoid getting a parking ticket

• If your post or parcel has been lost, damaged or delayed

  Check if you can get compensation and how to make a complaint. Find out what to do if an important document was lost in the post or if your parcel was stolen

• Changing to a water meter

  Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property

• Q8 - getting around safely

  Help to fill in Q8: getting around safely for your ESA application. Find out what this means and how to correctly complete the question