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• Getting a refund for a cancelled or delayed train

  How to get a refund or compensation for a cancelled or delayed train. You need to keep your tickets to get a refund and should try to claim within 28 days

• Check the terms of your employment contract

  Check if you’ve got a written statement from your employer and what other documents to look

• If you're thinking of making a claim to an employment tribunal

  Find out if you can make a claim, the deadline for making a claim, what types of claim an employment tribunal can deal with and where you can get help

• Moving home – dealing with your energy supply

  What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help

• Check what fees bailiffs can charge

  Find out what fees bailiffs can charge and how to complain if you disagree with the fees

• Carers: help and support

  Help and support available for carers including social care needs assessments and financial help

• Check your options for getting out of debt

  Find out what help is available if you’re struggling to pay your debts, including breathing space, debt management plans, administration orders, IVAs, DROs and bankruptcy

• Work out how much compensation you could get for discrimination

  Find out how much compensation you could get for a discrimination claim and how a court will calculate