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• Water

  Information about consumer issues relating to water. Get help paying for your water bill, interruptions to your supply and how you can complain

• Resigning

  Get information about resigning. Find out more about resigning from your job, checking your notice period and what to do if your employer says you've resigned

• Banking

  Overview and content list for banking. Read our advice on getting a bank account, complaining about banks, stopping a payment and more

• Moving home

  Overview and content list for help moving home with your energy services. Find out who your supplier is and getting your new home connected to a supplier

• Lodgers

  Lodgers Check your rights as a lodger If you're being evicted as a lodger

• Vets and pets

  Consumer advice about vets and pets. Get help and advice complaining about a vet or what to do if your pet gets ill or dies after buying them

• Eviction

  Eviction Eviction

• Holidays

  Template letters for consumers with holiday problems. If you've had problems with your holiday, use our template letters to complain or ask for a refund

• Rent arrears

  Overview and content list for rent arrears. Get help and advice on dealing with rent arrears, eviction and what to do if you're taken to court

• Paying rent

  Paying rent Get help with the cost of renting privately Dealing with rent arrears Check if your landlord can increase your rent Challenging a rent increase