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If your employer says you owe them money
When you leave a job, your employer can only ask you to pay back money if it’s for something you’ve specifically agreed to in writing. Find out more
Dealing with your energy supply when you move business premises
Steps to take when moving in or out of business premises. Proof of change of tenancy documents required
Mortgages and secured loans
Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services
Consumer service complaints procedure
If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process
Making sure your flat is fire safe
Find out how to make sure your home is fire safe, and who is responsible for fire safety
Court orders to protect children
Check the different types of court order social services can apply for if they think your child is at risk
Changing to a water meter
Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property
Check if you have to work on Sundays
Know your rights about Sunday working, your pay, and how to opt out if you work in a shop or betting shop