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Problems with your settled status decision
Find out what to do if you’re still waiting for a decision on your EU Settlement Scheme application. What you should do if you got pre-settled status but you were expecting settled status or if you’ve been refused any status
Finish and send the work capability form for Universal Credit
If you can't work because you're sick or disabled, find out how to fill in the last section of the form and what to do after you send it back
Making a claim on your travel insurance
What you need to do if you have to make a claim on your travel insurance policy
If your landlord didn’t follow deposit rules
Check what you can do if your landlord didn't protect your deposit or give you the right information. Check if you can get compensation
Selling your property to help pay off your mortgage debts
Check what to think about before selling your property and what to do if you won’t make enough money to pay back your debts
Reducing your monthly mortgage payments
Check how to cut down your mortgage costs, including how to reduce your monthly payments and switch mortgage lender
Contacting your energy supplier about a problem
How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint.
Getting an online immigration status (eVisa)
You should check if you can get online evidence of your immigration status - also called an ‘eVisa’. Find out more about getting an eVisa