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• Hate crime

  Get help and advice on hate crimes and hate incidents. Find out what a hate crime is, how to check if you’ve experienced one and report it to the police.

• Local council support for children and families

  Local council support for children and families. Find out about getting help from the council, if your child is taken into care by them and how to complain.

• If you’re being evicted by the council or housing association

  Your landlord has to follow steps before they can evict you. Find out how you can challenge the eviction and stay in your home.

• Post and parcels

  Check how to claim compensation or complain about a problem with your post. You can also find out collection and delivery times and how to stop junk mail.

• PIP changes and reviews

  Information about PIP changes and reviews. Find out how to report changes that affect your PIP, help with your form and what to do if it's stopped or reduced.

• If you're being evicted because you asked for repairs

  Find out what you can do if you're being evicted because you asked for repairs and make sure you know how to get help to challenge the eviction.

• What you'll need to do on Universal Credit

  Find out what you'll need to do on Universal Credit. Get information about if a change affects your claim and how the new earing rules could impact your claim.

• Homelessness

  Get advice on applying for homeless help from the council, including making an application and challenging a decision.

• Your insurer refuses your claim

  Reasons why your insurer may refuse your insurance claim or will not pay out the full amount.

• Discrimination at work because of pregnancy or maternity

  Check if you've been discriminated against because you're pregnant, had a pregnancy-related illness or took maternity leave. Check if it counts as pregnancy and maternity discrimination under the Equality Act