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• If you report child abuse to the police

  The responsibilities of the police and their powers to take action if they're involved in investigating a case of child abuse

• Pensions - income drawdown

  What income drawdown (pension withdrawal) means, how it works and who it's suitable

• How to claim DLA for your child

  You can claim DLA to help with the extra costs you have if you have a disabled child or a child with a health condition. The money can be spent on anything

• Claiming DLA for a terminally ill child

  There’s a quicker application process for parents of children who have been diagnosed with a terminal illness and aren’t expected to live more than 6 months

• Check what benefits to claim if you’re sick or disabled

  Find out what benefits you should claim if you're sick or disabled. There are a few options and you should apply for the one that suits your circumstances best

• Cancelling a service you’ve arranged

  When you can cancel a service, how to get your money back, how to negotiate with the business

• Getting travel insurance

  What you need to think about before you take out a travel insurance policy

• If you're unhappy about poor service

  What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further