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Housing Benefit
Check if you can get Housing Benefit, and what to do if you have any problems
Claim back credit from your energy supplier
Why your bill might be in credit, when to consider claiming back credit, how to claim back credit.
Credit rating - impact of an administration order
Explains how having an individual voluntary arrangement could affect your ability to apply for credit.
Paying for water without a meter
How you are charged for your water if you don’t have a water meter and what to do if you have a query about your charge.
Writing a complaint letter about bailiffs
Check what to include in a letter complaining about bailiffs, and what you can ask creditors to do to solve your complaint
Offsetting rent arrears because repairs haven't been done
How rent arrears for social housing tenants can be offset against the damages for not making repairs if your landlord is taking possession proceedings against you because of rent arrears.
Check the reason you were chosen for redundancy was fair
Check if your employer can make you redundant, including discriminatory reasons for redundancy and what happens if your workplace moves or closes
Claim compensation if your flight's delayed or cancelled
When you’re due help or compensation for a delayed or cancelled flight, how much you’ll get and how to claim
Getting a smart meter installed
What smart meters are, when you can get one installed, whether you can refuse a smart meter, smart meter specifications and how to save money with a smart meter
Help with bills if you use alternative fuels
If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills