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• Check if you can get Pension Credit

  Check if you can claim Pension Credit, a weekly benefit made up of 2 parts - Guarantee Credit and Savings Credit

• Preparing for your ESA medical assessment

  What will happen at the assessment, what to take with you, how to answer questions from the healthcare professional, what will happen next

• Getting your money back if you paid by card or PayPal

  Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback

• Taking your paid holiday

  Find out what notice you have to give, when you can take holiday, what notice your employer has to give you if they refuse, whether you can carry over holiday from one year to the next

• Updating and proving your pre-settled or settled status

  Find out how to view your status, keep it up to date and use it to prove your right to get benefits

• If you’re struggling to pay your heat network bills

  Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating

• Check if you can challenge a JSA sanction

  Check if you can challenge your JSA sanction. What arguments you can use and what evidence you’ll have to provide

• Save money using your electrical appliances

  Check the average costs of using your electrical appliances and devices. Find ways to save electricity and reduce your energy bills

• Get help if you’re struggling to pay your bills

  Check what help you can get if you’re struggling with money and you can’t afford to pay bills like energy, rent, internet or council tax

• Applying for pre-settled and settled status

  Find out how to apply to the EU Settlement Scheme for settled or pre-settled status to stay in the UK after Brexit. Get help with your application. What to do if you’re having problems finishing your application