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• Deciding if a heat pump is right for you

  Find out if a heat pump is right for you and your home. Compare air source heat pumps and ground source heat pumps. Know how to get financial help like the BUS

• Help claiming ESA

  Get help claiming ESA. Check if you're eligible to claim for ESA, how much you could get and help filling in the capability for work form.

• If you've been accused of child abuse

  What to do if you are accused of abusing or neglecting a child, including the importance of seeking legal advice

• If something is advertised at the wrong price

  Your rights and options if something is wrongly priced on a label, advertisement or listing

• If there's a leak from a neighbouring flat

  When a landlord is responsible for repairing water damage caused by leaks or floods from a neighbouring property, repeated leaks, and what you can do about damaged belongings

• What to do if you don't get your maternity rights

  Know how to negotiate to get your maternity rights at work - or how to use the employment tribunal to win compensation if your employer refuses to follow the law.

• Female genital mutilation (FGM)

  Female genital mutilation (FGM) is sometimes called 'female genital cutting' or 'female circumcision'. It's a criminal offence in the UK to carry out FGM

• Letter to complain about a holiday

  Use this letter to complain about a package holiday and ask for compensation