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Contact us about a Universal Credit application
Get help making a new claim for Universal Credit, from the making the application through to getting your first correct payment
Contact the consumer service for energy problems
Contact Citizens Advice consumer service for energy problems. By phone, online chat or online form we can help you with your worries about energy bills or energy supply
Contact the consumer service
Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem
Telling delivery companies about your delivery or collection needs
Check how you can set your accessibility needs for parcels delivered to your home, locker, shop or collection point
Using your smart meter’s in-home display
Check how you can use your smart meter’s in-home display (IHD) to help save energy. Check how to get an IHD if you don’t already have one
Step 3: Check the type of discrimination
To check if you’ve been discriminated against, you can check if you experienced a type of discrimination in the Equality Act 2010
Check if you’re protected from disability discrimination
Understand how the Equality Act defines disability. The Equality Act is the law that stops employers, businesses and providers discriminating against you
If an organisation failed to make reasonable adjustments
If you didn't get the adjustments you need, check if you've experienced a type of discrimination called ‘failure to make reasonable adjustments