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  • Your energy meter

    Overview and content list for your energy meter. Get help reading your meter, checking it's working correctly, getting a meter installed and more.

  • Complain to the Energy Ombudsman

    When and how to complain to the Energy Ombudsman when you have a dispute with your energy supplier.

  • Your energy supply

    Get advice if you're having problems with your gas or electricity supply

  • Save energy at home

    Information about saving energy at home. Get help on how to make your home more energy efficient, saving money heating your home and more.

  • Problems with your energy bill

    Information about problems with your energy bills. Check if you're responsible for paying, if you haven't had an accurate bill and if the price increased.

  • Disability discrimination and energy suppliers

    Check if your energy supplier has discriminated against you if you’re disabled and what reasonable adjustments they should make so you can use their services.

  • Get a better energy deal

    Information about getting a better energy deal. Find out about switching supplier, choosing your tariff and comparing suppliers customer service.

  • Outfox Energy customer service

    Customer service contact details and scores for Outfox Energy. Find out how well Outfox Energy customer service performs and how to contact them.