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• Student housing - ending your agreement in halls

  Students aren’t always aware that they enter into a legal contract when they sign a tenancy or licence agreement. An agreement must be ended properly when you move out. The rules on ending an agreement vary and this page highlights those most relevant to students in halls of residence and...

• If your ESA is ending because of the 1-year limit

  If your ESA is ending because of the 1-year limit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re in the work-related activity group, any new style or contribution-based ESA you get will stop at the...

• Check you've been given the right sanction

  Check you've been given the right sanction This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you've been sanctioned, you should check that you've been given the right level of sanction and have been sanctioned for the...

• Letter to complain about faulty goods bought from a company before 1 October 2015

  Letter to complain about faulty goods bought from a company before 1 October 2015 This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important This letter applies to goods bought before 1 October 2015. If you bought the...

• Letter to complain to a trader about poor quality work agreed before 1 October 2015

  Letter to complain to a trader about poor quality work agreed before 1 October 2015 This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important This letter applies to work that you gave the go-ahead for before 1...

• Using the right to repair scheme

  If your landlord is a local authority, you could use their right to repair scheme to help get your repairs done. If the repair work isn't done within certain timescales, you can claim compensation. Other social housing landlords, for example, housing associations, may operate similar schemes, but they don't have...

• Compare energy suppliers' customer service

  Compare energy suppliers' customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales If you’re thinking of switching, you should check how well different energy suppliers deal with customer service. We’ve compared the largest suppliers across 3 different categories and ranked their...

• Q1 - moving around and using steps

  Q1 - moving around and using steps This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is on page 8 of the form - see what it looks like How to answer the question If you...

• Letter to end contract due to poor work and 'lost faith'

  Letter to end contract due to poor work and 'lost faith' This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important If you purchased goods before 1 October 2015 This letter applies to a service that you gave...

• Compare how much electrical appliances cost to use

  Use this calculator to: get an estimate of how much electrical appliances cost to run compare energy costs for different appliances This can help you reduce your energy costs and save money. How to use the calculator You can enter the rate you're paying for electricity to get the most...