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Chat with an adviser online
For issues about applying for Universal Credit, talk to us on our Help to Claim page. For debt issues, talk to us on our debt chat page. For issues with your gas and electricity, talk to us on our energy chat page. If consumer issues like broken or faulty goods, talk...
Chat with us online about debt
You can talk about your debt issue with a trained adviser online. We’ll try to help you solve your problem or make good progress towards it. In some cases, we might need to send you to your local Citizens Advice or a specialist organisation. Chat is usually available 9am to...
Get help with scams
Get help with scams This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can contact the Citizens Advice consumer helpline if you: think you might have found a scam need advice about scams want to report a...
Contact us about a Universal Credit application
Contact us about a Universal Credit application This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Our Help to Claim advisers can help you with the early stages of your Universal Credit claim. You can talk to them on...
Contact the consumer helpline for energy problems
Contact the consumer helpline for energy problems This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Ask a trained adviser about a problem to do with your energy bills or energy supply. You can call, chat online or...
Contact the consumer helpline
Contact the consumer helpline This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Contact the Citizens Advice consumer helpline if you need more help with a consumer problem. Call the helpline Citizens Advice consumer helpline: 0808 223 1133...
Contact us
There are lots of ways to contact us if you can’t find the advice you need on this website. If you’re applying for Universal Credit If you’re making a new claim, you can contact our Help to Claim service for help with the claiming process - from making an application...
Get help with a housing discrimination problem
If you’re not sure if your problem is discrimination or you need help with taking action, there are organisations that can help. Contact your nearest Citizens Advice It’s a good idea to contact your nearest Citizens Advice first - they can help with your discrimination problem and any other problems...
Stop your energy supplier moving you to prepayment
Stop your energy supplier moving you to prepayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your gas or electricity supplier might tell you they’re going to move you to prepayment if you owe them money. If...
Outfox The Market customer service
Outfox The Market customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page Outfox The Market score for October to December 2023 Customer services contact details for Outfox The Market You can use our customer service ratings to help...