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Your energy supplier has put its prices up
Your energy supplier has put its prices up This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your gas or electricity
What your landlord can charge you for energy
they can charge you. If your bills are included in your rent If your bills are included in your rent and your landlord has increased your rent because of higher energy prices, you might be able
Problems with your energy bill
Problems with your energy bill Check if you’re responsible for paying an energy bill If you haven’t received an accurate energy bill in a while Your energy supplier has put its prices up If your
Switching your small business to a new energy supplier
between 1 to 3 years. You should check: how long the new contract is for how much you'll pay per unit of energy and if the price can change If you're struggling to pay your bills it's worth asking
Choosing your energy tariff
use. There are 2 main types of tariffs: standard variable tariff - your rate goes up and down with the price of energy fixed tariff - your rate stays the same for the length of your contract
Your energy supply
appliance Problems with your energy bill Check if you’re responsible for paying an energy bill If you haven’t received an accurate energy bill in a while Your energy supplier has put its prices up If your
Switch energy supplier or tariff
gas or electricity, you might consider either: switching suppliers switching to a different tariff with your current supplier An energy tariff is a pricing plan for gas or electricity from your energy
If you think you’ve been charged too much for your energy
an estimated bill that is wrong your energy supplier has put their prices up you’re being charged for the wrong meter your meter is faulty your energy supplier has made a mistake and overcharged you
You can't afford to top up your prepayment meter
changed since you first agreed your repayments. For example, tell them if: the price of your energy has gone up your income has gone down If you can’t afford the repayments You can ask your supplier
Decide if prepayment is right for you
: standard variable tariff, sometimes called a ‘default tariff’ - your rate goes up and down with the price of energy fixed tariff - your rate stays the same for the length of your contract If you’re