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Dealing with your small business energy bills
months ago. Check if you can get a smart meter If you don’t have a smart meter you could ask your supplier to install one. If you rent your business space, check with your landlord. A smart meter
Your energy supplier has gone bust
it harder to get any money you’re owed if you switch before this happens. Read our advice about switching to a different supplier. If you have a smart meter Your smart meter could stop working in smart mode
Find the user guide for your smart meter's in-home display
display (IHD) is a small electronic screen that connects wirelessly to your gas and electricity smart meters. You can use it to see how much energy you’re using and how much it costs. Find out how to use
Choosing your energy tariff
throughout the day to save money. If you have a prepayment meter If you have a prepayment meter or a smart-meter in prepayment mode, you’ll need to use a prepayment tariff. On a prepayment tariff
You can't afford to top up your prepayment meter
have a smart meter your supplier can switch your meter to credit mode remotely. If you don’t have a smart meter, your supplier can replace your prepayment meter with a smart meter in credit mode
If you’ve been told your energy supply will be disconnected
need a warrant to disconnect a meter on the outside of your property (as the warrant is to enter your property), but most suppliers will still get one. If you have a ‘smart meter’ If you have a smart
Save money using your electrical appliances
electricity a single appliance is using Using an energy monitor for your whole home If you have a smart meter, you’ll usually have an in-home display that shows how much electricity you’re currently using
If your energy supplier has increased your direct debit payments
energy supplier. If you change to a variable direct debit payment and you don’t have a smart meter, you’ll need to send monthly meter readings to your energy supplier. If you're struggling to pay
Switching your small business to a new energy supplier
if your supplier can take other steps to help - for example, by giving you a smart meter so your bills are more accurate. Don't feel pressured into agreeing to anything over the phone - if you're not sure
Grants and benefits to help you pay your energy bills
, your passport or a bill with your name and address If you have a smart prepayment meter you can also add the fuel voucher credit to your account online. To do this, follow the instructions on your